Need support for your Danalock product?

To get in contact with our support team, please send us an e-mail with as much information as possible.

If relevant please include:

1. Serial number of the Danalock device in question - How to find the serial number
2. A video or picture of the issue if possible
3. Any error messages you are getting
4. Log files from the Danalock app, if app-related issues (See our log files guide)
5. Include what type of phone and app version you have.

Contact our support team at danalocksupport@saltosystems.com