Need support for your Danalock product?

Don’t hesitate to reach out to us in Support - We're here to help.

Please give as much information as possible.
Pictures, videos, and logfiles will help our support to understand your inquiry better.

If your request is related to gateways/hubs, Apple Homekit or other smart home systems, please direct your request to the manufacturer of the system.

Through the fields below, tell us about your Danalock setup
Skip if you don't have any Danalock devices yet
Danalock Model:

Reading Technology:

Accessory Device:

Serial Number on devices - S/N:
Where to find the serial number
Firmware on devices:

Smartphone Model:

Smartphone OS version:

Danalock app version:

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