A dual-mode lock like our Z-wave and Zigbee locks, can either be used with only the smarthome solution, only the Bluetooth option (Danalock app) or both.
But it matters in which order you set it up!
The order is always:
- Bluetooth first
- Z-wave/Zigbee second
If you have included the lock on your hub/gateway first, and you want to include it in the Danalock app (Bluetooth), you will need to remove it from your hub/gateway first so that Bluetooth will be discoverable again. Then add the lock to the Danalock app and finish by including the lock on the hub/gateway again.
How to exclude a Z-wave lock
To exclude a Z-wave lock, you will need to set your hub/gateway in exclusion mode (Refer to your hub/gateway manual).
Then give the lock one click in the pinhole on the lock - it will start flashing green.
In some cases, you need to be close to the hub for the exclusion to go smoothly.
How to exclude a Zigbee lock
To exclude a Zigbee lock (Firmware 0.17.x or never) you can simply give the lock 9 clicks in the pinhole on the lock.
The lock will flash green a few times and then one red flash to confirm exclusion.
Remember to delete the lock manually on your hub/gateway also.
How to include on Z-wave/Zigbee
Set your gateway or hub in inclusion mode first.
Then give the lock one click in the pinhole to set the lock in inclusion mode.
Inclusion will begin. It may take some time, so please be patient.
For Z-wave, the lock will flash green for up to 30 seconds. Be patient - even up to 30 seconds after the flashing stops the hub can still be working on the inclusion. So wait for it.
For Zigbee, the lock will flash green for 4 or 30 seconds depending on the version of Zigbee lock (BTZBE / BTZB) - then it will flash white for up to 2 minutes.
Please be patient - some hubs/bridges take time to finish the process even after the flashing on the lock has stopped. If the process doesn't work the first time, please give the lock 9 clicks in the pinhole and try the process again.
Don’t want to use Bluetooth?
You can include the lock only on your hub/gateway. When doing so the lock will stop broadcasting Bluetooth for security reasons - so no one can highjack the lock using a Danalock app.